What does it really take to drive NOI growth in 2026?
Leonardo247 CEO, Ken McDonald, breaks down a practical, operator-first approach to using AI in multifamily on a recent episode of the NAA Apartmentcast.
🎧 Listen to the episode: NAA Apartmentcast with Leonardo247 CEO Ken McDonald
Turning Operations into Opportunity
One of the biggest themes is that AI only works when it’s grounded in your operations.
Rather than shoehorning generic AI tools into operations, Leonardo247 emphasizes using your unique operational playbook as the foundation. When done right, this allows operators to transform everyday data into actionable insights that actually move the needle. (iHeart)
From Data to Decisions
Multifamily teams already generate enormous amounts of operational data. The challenge is not access. It’s activation.
This episode highlights how leading operators:
- Convert operational data into real-time recommendations
- Standardize processes across portfolios
- Implement consistency without sacrificing flexibility
The result is smarter decision-making at every level of the organization.
AI That Drives Real Outcomes
The conversation cuts through the AI noise and focuses on measurable impact. When applied correctly, AI-powered operations can:
- Improve efficiency across site teams
- Strengthen resident retention
- Increase overall portfolio performance
Ultimately, it is about aligning technology with day-to-day execution to boost profitability and NOI. (iHeart)
Why This Matters for 2026
As the industry faces continued pressure to do more with less, the operators who win will be those who:
- Operationalize their data
- Standardize best practices
- Use AI to scale what already works
This episode reinforces a simple, powerful idea: technology should amplify your operations, not replace them.
Final Thought
AI alone is not a strategy. Your operational playbook is your strategy.
The real opportunity lies in combining AI tools with your property operations to create a system that continuously learns, improves, and delivers results.
Thinking about how to drive NOI growth in 2026? This episode is well worth a listen.